Can you Spot the Clues of Communication?
Non-verbal communication makes up 93% of your daily interactions!
What You'll Learn
Using the power of behavior analysis, you can learn how to build rapport in the workplace, become flexible to any environment, and transform from consultant to a member of the team.
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How to interpret non-verbal communication from others.
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How to control others' perception of your non-verbal behavior
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How to use these skills to improve your overall interactions with other people.
Course Curriculum
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1
Chapter 1: Introduction...An old mistake
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Video #1
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Question #1
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2
93% vs. 7%
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Video #2
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Question #2
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3
Operational definitions for you!
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Video #3
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Question #3
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4
Are you aware of your situation?
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Video #4
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Question #4
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5
Take some baseline!
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Video #5
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Question #5
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6
Baseline behaviors
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Video #6
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Question #6
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7
Barriers
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Video #7
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Question #7
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8
Eye Gaze
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Video #8
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Question #8
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9
Private events
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Video #9
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Question #9
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10
A little uncomfortable...
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Video #10
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Question #10
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11
More strategies!
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Video #11
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Question #11
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12
Speaker checklist
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Video #12
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Question #12
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13
Wrapping up!
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Video #13
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Final Quiz!
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About Your Instructor
M.Ed., BCBA, LABA
Elissa Johnson